Claim My Replacement

Get It Back

So your My Element is broken, damaged, lost somewhere or it was in an accident? No problems. Simply complete the form below and we’ll get your lighter back into your pocket.

Please click here to begin your claim.

Where did you purchase your lighter?*

Which lighter did you purchase?*

Was your My Element everything you expected?

YES

Please describe your issues

Would you purchase another lighter in the future?

YES

How would you describle your overall experience with My Element?

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Great

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Please provide your email address.

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Would you also like to Join The Crew?

YES

Thanks for completing the form.
Once we've verified your original purchase, we'll send you an email with a new order link.

In the meantime, please find a coupon code for an additional 20% off any of our electric lighters.

Please click Confirm Replacement Claim button to confirm and submit your replacement request.

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