At My Element, quality is very important to us. It’s at the heart of who we are; it’s apparent in our people, in our conversations, and in our products. That your lighter will last the test of time, is a design imperative for our team.

Our philosophy embraces this focus. We make nothing that is “disposable” and will not release a product until we are 100% comfortable with its quality and functionality.

Therefore, if your My Element lighter ever fails for any reason, we’ll immediately send you a replacement with no questions asked, just pay shipping.

We want My Element to be the last lighter you ever buy, so if your lighter breaks because of misuse, neglect or if it was in an accident, we’ll honor our guarantee to you too.

What else, included in our Lifetime Guarantee is a lighter loss support program. If you ever lose your lighter simply lodge a claim and we’ll send out a free replacement to you as well.

We’ve seen a lot of other companies that have ‘limited’ warranties on their products and these pages are usually filled with what is not included and all the hoops you need to jump through to claim. We thought we’d do the opposite with an easy process.

For any reason, if you need a replacement after your initial purchase simply let us know.

This warranty sits alongside applicable consumer protection law and here’s how it works.